Our objective is to provide our REO business partners with quick and efficient dispositions of their portfolio through timely valuation, property preservation and proactive marketing of their inventory.
Reliantra makes use of a technology-driven business model to provide effective and swift property preparation and marketing of its assigned REO properties. Creation of effective advertising and pricing strategies and accurate property valuations leads to expeditious liquidations.
When negotiations and problem resolutions are needed, Reliantra is a vanguard in reaching a speedy and amicable solutions for our clients and their constituents. Strategic vendor partnerships also assure timely property safeguard and preservation.
Reliantra team members receive extensive training and preparation to join our specialized services team and remain under the direct supervision of our experienced REO team managers. Each member is trained and certified as a National Association of Broker Price Opinion Professional (NABPOP) Property Valuator to sharpen their valuation skills. Further instruction comes from the Equator-based REO Gold certification platform and the NFSTI Default Servicing Core Training Manual. Team members are prepared to serve our clients at the highest level of professionalism and expertise.
We aim to maintain a superior measure of ethics and business etiquette with all our clients. Prompt, professional, and courteous communication is our company standard. We recognize that our clients work in a result-oriented business and are under pressure to perform. When they need answers to their questions we endeavor to provide them without delay. Reliantra aspires to have its clients feel we are an extension of them. Our mantra is to treat others are we would treat ourselves.
REO Service Highlights
- Occupancy Status Check within 24 hours of assignment
- BPO: Drive-by within 24-48 hours; Interior in 48-72 hours
- Weekly Property Inspections
- Monthly Status Updates and Marketing Reports
- Contract Negotiations and Escrow Coordination
- Repair Bids within 24-72 hours including Re-keying and Trash Outs
- “Buyers’ Capacity to Purchase” Screening done prior to the offer presentation
- Licensed, Bonded, and Insured Property Preservation Contractors
- Bilingual (Spanish) Team